We'd love to hear from you! For quick answers, check out our FAQ and Return & Exchange Policy pages.

If you still need help, you can reach our team at: thesugashopofficial@gmail.com

Our support hours are Monday - Friday, 8 AM to 4 PM PST (excluding holidays). We typically reply within 1-2 business days, but please allow for extra time during new launches and holidays.

Quick Tip: We answer emails in the order they're received. To keep your spot in line, please avoid sending multiple messages!